Assistant General Manager, Operations at Alan & Grant

Alan & Grant – Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.

We are recruiting to fill the position below:

Job Title: Assistant General Manager, Operations

Location: Lagos
Job Type: Full time

Job Description

  • The candidate will manage the company’s business activities as well as overseeing operations in Lagos and Abuja location.

Responsibilities and Duties

  • Reports and making presentations as applicable
  • Ensure that financial targets are achieved or exceeded
  • Oversee the implementation of Information Provide effective operational management by planning, supervising and managing operational tasks in all locations working with direct reports.
  • Formulate business strategy & processes with other EXCOMS and design policies that align with the Company’s overall business and operational strategy.
  • Ensuring exceptional customer experience & satisfaction across all sites by coordinating customer service operations and exploring ways to ensuring Customer retention.
  • Coordinate and oversee procurement & supplies across various locations
  • Oversee and manage operational costs & expenses through effective management of resources and support the business to optimise costs & benefits
  • Implement, monitor, maintain and continually improve the quality of service by establishing and enforcing organization standards & total quality management
  • Mentor and motivate teams to achieve productivity and engagement
  • Develop new line of products and identify new opportunities for business growth & operational efficiency
  • Generate Management technology solutions in the business
  • Ensure legal & statutory compliance as may be applicable to the business
  • Report on operational performance & suggest improvements


  • First degree in any relevant Social Science and or Business Management discipline
  • Understanding of finance, accounts and budgeting
  • Proven and substantial previous operational experience in a retail or food & beverages chains
  • Minimum of 10 years management or relevant leadership experience
  • Relevant professional qualification is an added advantage
  • Minimum of 5 direct line reports in previous roles
  • Self-motivated & result driven
  • Proven and hands on operational experience as Heads of Operations, Operations Direction/Manager etc
  • Willingness to Travel at short notice
  • Strong leadership qualities and organizational ability
  • Good knowledge & familiarity of all business functions e.g. HR, Finance, Supply chain, IT
  • Excellent communication skills
  • Strong work ethic
  • Meticulous attention to detail
  • Use of Power Point, Word & Excel are essential
  • Experience with implementing IT systems

 Closing Date: Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online