Front Desk / Service Coordinator Recruitment

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Lagos Executive Cardiovascular Centre is a multidisciplinary cardiovascular and cardiac rehabilitation 24/7 facility focused on the treatment and management of cardiovascular diseases and trigger diseases using both invasive and non-invasive procedures, as well as preventive cardiology.

We are recruiting to fill the position below:

Job Position: Front Desk / Service Coordinator

Job Location: Lagos

Job Description

  • Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to patients/clients
  • Patient data management includes but not limited to:
  • Registering of new patients
  • Retrieval of patients records
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Ensure effective coordination of OPD activities
  • Ensure prompt service delivery at all times
  • Management of service turn-around time
  • Effective queue management
  • Managing of feedback
  • To liaise with other departments for smooth operation of the OPD and patient.

Requirements

  • Bachelor’s Degree
  • 1 to 3 years cognate experience.

Method of Application
Interested and qualified candidates should send their CV to: humanresources@thelecc.com using the Job Title as the subject of the email.

Closing Date:16th January, 2021