Sales Team Lead in a Pharmaceutical Company

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Sales Team Lead Job Type Full Time Location Lagos Job Field Sales/ Marketing /Business Development Industry Pharmaceutical Jobref No CEP00100 Job Purpose Statement • Achieve growth and hit sales targets by successfully coordinating the sales team • Design and implement a strategic sales plan with the aim of expanding the company’s customer base and ensure its strong market presence • Build and promote strong, long-lasting customer relationships by partnering with customer / distributors and understanding their needs • Identify emerging markets and market shifts while being fully aware of new products and competition status. • Thrive in a fast-paced working environment.
Responsible For Sales And Marketing Processes: • Research, analyze and present sales forecasts to the management team • Coordinate sales team, supervising, and motivating direct-report sales associates. • Responsible for team’s productivity in line with creating an overall impact on company results. • Proactively supervise sales activity, merchandising activity and ensuring that the quality and quantity of sales, trade marketing and in-market and in-store effort meets company expectations • Leading field forecasting efforts by ensuring that accurate forecasts are completed on a timely basis to feed into the Sales and Operational Planning (S&OP) process • Providing input into the S&OP process, with the purpose of effectively reviewing business performance; strategic assessment and achievement of the company’s strategic objectives. This will need input from marketing, procurement, finance, production teams. • Implementing the brand, channel and cycle plans and reviewing the effectiveness and ROI of these activities • Carrying out quarterly business reviews with own team, distributors and key business partners and planning/adjusting accordingly for the following period of sales Responsible For Leadership Of The Sales Team: • Identifying deficiencies in skills among staff managed, and working to improve individuals’ capabilities through coaching, development, and training. Focusing on training on the job, in the field of execution • Positively impacting the performance of individual team members by implementing and managing field support tools, including training programs, productivity initiatives, account and territory planning methodologies, and customer communication tools • In alignment to the HR talent strategy, managing the talent development across markets/territories/routes to enhance and improve the leadership pipeline at all levels • Keeping the sales team fully informed at all times of strategies, directions, and objectives plus future action plans by ensuring that regular meetings and effective ways of communication are in place • Exploiting new learning from other regions/markets, to improve volume and revenue for own area of responsibility • Defining and agreeing sales KPI’s to track performance in key areas/zones and ensure corrected actions are in place, when not on track or target are not achieved. Responsible For Initiating And Implementing N Sales And Marketing Strategies: • Directing and supporting the consistent implementation of company sales and marketing initiatives in line with agreed strategy • Ensuring that all strategic plans are focused on driving sustainable volume growth, incremental profit and cost optimization through and efficient secondary supply chain structures • Driving process alignment in key markets in order to have a competitive edge and defining tracking, and follow up of KPI’s (such as stocks, sales, call compliancy, on time and in full deliveries, strike rate, drop size, call visits per day, etc) which will allow the business to have enhanced transparency for improved decision making Responsible For Establishing And Managing Relevant Relationships: • Proactively assess, clarify, and validate customer requirements and satisfaction by engaging key customer accounts in conjunction with sales personnel managed. • Providing a management-level point of contact for key customers • Building and maintaining strong customer relationships • Building peer support and strong internal-company relationships with other key management personnel. • Establishing productive relationships with field marketers based on frequent in-field accompaniment. • Communication, collaboration, and the effective allocation of marketing investment in the marketplace, managed as per agreed budget Responsible For Innovative Solutions That Align With Sales Strategic Objectives: • Driving strategic exploitation of market trends through engagement with key stakeholders and building on learning from other markets • Seeking new ways of optimizing/improving sales processes to drive productivity, growth, effectiveness and efficiency • Looking to other industries/companies for ideas to enhance our effectiveness and efficiency • Identifying opportunities for improvement of trading terms (margins, information, credit, etc) with assistance of the Revenue team Working Knowledge, Competencies and Skills: • Active listening by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate. • Talking to others to convey information effectively. Reading comprehension and understanding written sentences and paragraphs in work related documents • Competence in the use of relevant technology platforms and systems would be advantageous • High versatility to adapt to complex business environment • Critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems • Good understanding of the sales environment and existing markets • Passionate about achieving sales targets, problem solving and implementing solutions • Good interpersonal skills with ability to engage and communicate effectively across all levels • Always align to our company’s strategic imperatives Highly Desired Skills: • Ability to work both in teams and independently • Excellent mentoring, coaching and people management skills • strong MS Word, PowerPoint, and Excel skills • Passionate about solving problems for customers • Proficiency in English Language and 1 or more other Nigerian Languages • Critical thinking skills (ability to think outside the box) • Good problem-solving skills (solutions-oriented) • Ability to create and maintain productive strategic relationships • Intermediate management skills level • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization • strong ability to work under pressure to meet deadlines • Willingness and desire to learn new ideas Requirements • B.Sc. in Sciences, Marketing, Business Administration or related field • Successful previous experience as a sales team lead with evidence of consistently meeting or exceeding targets • 3 -5 years of work experience as sales team lead Remuneration we offer a competitive salary and a fun, fast-paced and continues growth work environment Method of Application Interested and qualified candidates should send their Application Letter and CV to: careers@chrisejik.com clearly indicating the SALES TEAM LEAD as subject of your mail. Closing Date: 24th November, 2020